FAQs

In the event of an outage, how long will it take the internet service provider to get your network back up and running? For comparison, typical DSL connections take 24-48 hours to repair. Unfortunately, many companies will only tell you how long it takes before you get a response – never mind a resolution.

There’s a reason you see “up to” beside listed speeds on an advertisement. When choosing your internet provider, make sure you read the fine print and understand what speeds you can realistically expect. Don’t get caught off guard after you’ve already signed.

The World Wide Web is a collection of pages that can be published by anyone and viewed by millions of Internet users. Web pages can include text, graphics, sound, files and programs. The Web is the most popular method of distributing information on the Internet

Email (electronic mail) messages are usually text messages sent from one person to another via computer. Email transmission is almost instantaneous. Email can be sent to a large number of addresses simultaneously by employing a mailing list or listserv. Email addresses are not comprehensively organized, but there are several Email address search sites on the Web.

A firewall is a combination of hardware and software that separates a Local Area Network (LAN) into two or more parts for security purposes. Users accessing the network from outside the LAN can only reach information on the outside of the firewall, while local users can access any information.

The Internet is a worldwide network of computer networks. Currently, there are over a billion people using the Internet, and millions of new users log on each month. The Internet consists of many parts. but the two most popular are the World Wide Web and electronic mail (email).

The minimum requirements are a computer and a modem. If you have a digital device such as a personal computer or smartphone, Once you have the necessary hardware, you sign on with an Internet Service Provider (ISP)

An ISP provides direct access from your home or office to the Internet through phone lines, Integrated Services Digital Network (ISDN) Digital Subscriber Line (DSL) or special dedicated Internet connections. Most ISPs provide popular software, including a Web browser and email client. With an ISP, however, you are free to use any other available Internet software package. Most ISPs also give users their own Web space to publish their own information.

Any “modern” computer (five years old or newer) will have network capability. Once connected, you will need a Web browser, an emall program and software for decompressing and translating foreign file formats. These should be pre-loaded on your computer or provided by your ISP.